Processing Time
All orders are made-to-order. Please allow 2–5 business days for processing before your order is shipped.

Shipping Time
For U.S. customers, delivery typically takes 3–6 business days after fulfillment.
International orders may take 7–20 business days, depending on location and customs.

Shipping Fees
Shipping costs are calculated at checkout based on your location and order size. We occasionally offer free shipping promotions—stay tuned!

Tracking Your Order
Once your order is shipped, you’ll receive a confirmation email with a tracking link so you can follow your package in real time.

Delays & Exceptions
While we do our best to deliver on time, delays may occur due to holidays, high order volume, weather, or customs. We appreciate your patience.

Wrong Address?
Please double-check your shipping address before placing your order. If you made a mistake, contact us ASAP at animeflame10@gmail.com. We can’t guarantee changes once the order is in production.

Missing or Lost Packages
If your order hasn’t arrived after the estimated delivery window, contact us. We’ll do our best to help track it down or find a solution.