Help Center
Welcome to the Anime Flame Help Center! We’re here to make your shopping experience smooth, fun, and hassle-free. If you have questions, you’re in the right place!
🔍 Frequently Asked Questions (FAQs)
📦 Where is my order?
You can track your order here using your order number and email.
⏱ How long does shipping take?
Most orders are fulfilled within 2–5 business days.
For U.S. customers, delivery usually takes 3–6 business days after fulfillment.
Note: Delivery times may vary slightly during holidays or high-demand periods.
📏 What size should I choose?
Check out our Size Guide to find your perfect fit!
🔄 Can I return or exchange an item?
Yes! We offer hassle-free returns within 30 days of delivery. Please visit our Return & Refund Policy for more details.
💳 What payment methods do you accept?
We accept major credit/debit cards, PayPal, and other secure payment options at checkout.
📨 Need More Help?
If you didn’t find what you’re looking for, our team is always here to help!
👉 Reach out to us at: animeflame10@gmail.com
or fill out our Contact Form — we’ll get back to you as soon as possible!
💡 Popular Help Topics
How to use a discount code
Changing or canceling an order
Shipping delays
Product quality concerns
Custom design requests
❤️ We’re Otaku Like You
We get it—when it comes to anime merch, every detail matters. That’s why we’re committed to giving you fast support, high-quality products, and designs you’ll actually want to wear.
Thank you for being part of the Flame!