Damaged or Wrong Items

If you receive a damaged item or the wrong product, please contact us within 7 days of delivery with clear photos. We’ll replace it at no extra cost.

Returns

Since our products are made-to-order, we do not accept returns for wrong size, buyer’s remorse, or design preference.
Make sure to check our Size Guide before placing your order.

Refunds

Refunds are issued only for:

• Orders that arrive damaged or defective

• Items lost in transit (after investigation)

• Cancellations made before production starts

Approved refunds will be returned to your original payment method.

How to Contact Us

To request a replacement or refund, email us at animeflame10@gmail.com with:

• Your order number

• A description of the issue

• Photos if applicable

Time Limit

Claims must be submitted within 7 days of receiving the product. After that, we may not be able to assist.